Glance is a helpful tool that lets QuickBooks and TurboTax user’s share their screens with Intuit support experts for fast problem-solving. By visiting at Glance.intuit.com, you can download the Glance Guest software or extension to start a remote session when support asks for it. Let’s discover in simple words what Glance Intuit is, how to download it, as well as tips to use it safely.
What is Glance Intuit?
Glance Intuit is a remote screen-sharing software provided by Intuit for QuickBooks and ProConnect Tax users. When you connect with an Intuit expert, they can view your screen (this is only when you allow) to help with tasks like troubleshooting errors, consulting through setup steps, or resolving file issues.
It works through glance.intuit.com, where the download starts automatically. You then share a code with the expert so they can join your session. This makes support clearer and faster since the expert sees exactly what you see.
How to Download Glance Intuit Software?
To Download the Glance application, Follow these simple steps when an Intuit expert asks you to start a Glance session,
Step 1 – Visit Official Website Glance.intuit.com
- Open your browser and go to glance.intuit.com.
- This triggers an automatic download of a ZIP or installer for the Glance Guest Software.
Step 2 – Run the Downloaded File
- On Windows, locate and run the downloaded installer (e.g., GlanceGuestSetup_x.x.x.exe).
- On Mac, open the .zip and then open the Glance Guest.app when prompted.
- Your browser may block the download; allow it if prompted.
Step 3 – Grant Permissions
- When the application launches, it may request permission to share your screen. Follow the on-screen instructions to grant permissions in your system settings.
- On Mac, you might need to approve screen recording or accessibility permissions in System Preferences.
Step 4 – Get the Session Code
- After launching, you will see a code on your screen. Send this code to the Intuit support expert.
- They join your session securely.
Step 5 – Start Screen Sharing
- Once the expert connects, they can view your screen. They will not control your mouse or make changes without clear prompts from you.
- You stay in control at all times.
Glance.intuit.com Download Variations
glance intuit com: Sometimes type “glance intuit com” without dots; the correct link is glance.intuit.com.
glance.intuit.con, glance.intuit.c0m, glance.intuit.comn, glance.intuit.conm: These look like typos of glance.intuit.com. Always make sure you use the exact address – glance.intuit.com
glance intuit download: Refers to the download process from glance.intuit.com
glance.intuit.com remote: Points to remote support through Glance.
glance.intuit.com not working Mac: Covered below in troubleshooting.
Troubleshooting Glance Screen Sharing Issues: Intuit Support Guide
Sometimes users face issues when downloading or running Glance Guest.
Here are easy tips,
1. Download Doesn’t Start:
- Check browser settings, allow automatic downloads for glance.intuit.com
- Try different browsers like Chrome, Edge, or Safari on Mac.
2. Installer Won’t Open (Mac):
- Mac may block apps from unidentified developers. Go to System Preferences > Security & Privacy > General, and click “Open Anyway” for Glance Guest. app
- Make sure you unzip the downloaded file before opening it.
- If you see “glance.intuit.com not working Mac”, confirm you have the latest macOS updates and permissions for screen recording.
3. Permissions Issues:
- On Windows, run the installer as administrator if prompts appear.
- On Mac, grant Screen Recording in System Preferences > Security & Privacy > Privacy. Restart the app after granting.
4. Connection or Code Errors:
- Make sure your internet connection is stable.
- Ask the support expert to resend or re-enter the session code.
5. Firewalls or Antivirus Blocking:
- Temporarily allow the Glance Guest application in firewall or antivirus settings.
- After support ends, you can remove permissions if wanted.
6. Alternative – Browser Extension:
- Some guides mention a Glance browser extension for Chrome or Edge. Since Intuit support typically uses the standalone Guest app. Use extensions only if specifically instructed.
7. Sessions Fails Repeatedly:
- Contact your IT or network admin to make sure no strict network policies block remote screen tools.
Why Use Glance.intuit.com?
1. Quick Help: Instead of describing errors by text or phone alone, sharing your screen lets the support expert pinpoints and fix issues faster.
2. Guided Steps: Experts can guide you through steps in QuickBooks Online or Desktop by watching your screen, reducing confusion.
3. Safe Sessions: Intuit designs Glance sessions so experts can view but not take over your mouse or download files without permission.
4. Cross Platform: It works on Windows and Mac; you visit glance.intuit.com to download the Guest app or extension as needed.
FAQs
What is glance for Intuit?
Glance is a customer experience (CX) platform used by Intuit, especially for QuickBooks and TurboTax to enable real-time collaboration between support agents and customers.
What is Glance Screen Sharing System?
Glance screen sharing offers high-definition transmission, making guided collaboration, remote meetings, presentations, and teamwork feel as seamless as working in the same room.
How to Install Glance Intuit on Desktop?
To Install Glance with QuickBooks for desktop screen sharing, just go to glance.intuit.com and download the software.
How to set up Intuit?
To setup your intuit account, 1. Go to the Intuit accounts page. 2. Select Create an account. 3. Enter email address & Phone number. 4. Create password. 5. When you are ready, select Create account.
How do I start a Glance Intuit remote session?
To start a Glance session, navigate to Glance.intuit.com, download all necessary files, and open the GlanceGuest software.
Is it safe to use Intuit?
Yes, Intuit is completely secure. All your data is protected and private.